Dedicated to providing a lifeline for those aged 16 to 25, akt offers essential support to LGBTQ+ young people across the UK who are currently dealing with homelessness, the threat of losing their home, or residing in unsafe, hostile environments. The charity is committed to ensuring that every individual has access to a secure living situation and the opportunity to thrive in a setting that fully embraces and celebrates their identity. By focusing on holistic stability, the organisation assists young people in finding safe housing while simultaneously helping them engage with employment, education, or professional training programmes.
In Greater Manchester, the akt services team is actively expanding its outreach efforts to raise awareness and further its core mission of preventing youth homelessness within the LGBTQ+ community. The Manchester-based team provides comprehensive coverage across all ten boroughs of Greater Manchester, ensuring that local support is accessible regardless of which specific area a young person is in. Support is delivered through a flexible, person-centred approach that adapts to the specific needs of the individual, utilising a mix of face-to-face appointments, video conferencing, telephone consultations, and email correspondence.
It is important for those seeking help to understand that the Manchester office does not operate as a drop-in centre; all in-person visits must be scheduled by appointment in advance. To begin the process of receiving support from the local team, individuals are required to submit a digital referral form directly through the official website. This structured approach ensures that the team can effectively manage cases and provide the dedicated attention each young person deserves.
For immediate guidance or to determine eligibility for a formal referral, both young people and supporting professionals can utilise the akt Live Chat feature. This service is also an excellent resource for those who may simply require signposting to other relevant organisations. The Live Chat is available from 10am to 4:30pm between Monday and Thursday, and from 10am to 3pm on Fridays, with a daily closure for lunch between 12pm and 1pm. Please note that the service is closed on bank holidays, and any messages submitted outside of these active windows will be addressed by a staff member once the service reopens.
